AirPods enjoy 98% customer satisfaction in user study

People love their new AirPods. The truly wireless earbuds by Apple scored a near-perfect 98% in a survey done by Experian and Creative Strategies.

942 AirPods owners participated in the survey out of which 82% were "Very Satisfied" and 16% were "Satisfied".

To put the numbers in context the AirPods enjoy the highest level of customer satisfaction for a new Apple product by Creative Strategies. The iPhone had 92% in 2007, the iPad 92% in 2010 and the Apple Watch a close 97% in 2015.

Here are some interesting questions in the survey and the customer satisfaction numbers.

So if you were holding off on buying a €179/£159/$159 pair of AirPods, and worried that they might not live up to your expectations, you probably shouldn't worry too much. Just be patient- Apple claims six week shipping for the earbuds.

Source | Via